Privacy Policy

Macarthur Digital ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website located at macarthurdigital.com.au (the "Website").

We are based in the Macarthur region, Sydney, New South Wales, Australia. This Privacy Policy is designed to comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

By using our Website, you consent to the data practices described in this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our Website.

We may collect the following types of personal information:

• Contact Information: When you submit our contact form, we collect your name, email address, company name (optional), message content, and budget range (optional).
• Usage Data: We automatically collect information about how you access and use our Website, including your IP address, browser type, device information, pages visited, time spent on pages, and referring website addresses.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To communicate with you about our services and projects
• To improve and optimize our Website and user experience
• To analyze usage patterns and trends
• To comply with legal obligations and protect our rights
• To prevent fraud and ensure the security of our Website

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your personal information is stored securely using industry-standard encryption and security practices. We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

We may use third-party services that collect, monitor, and analyze information to help us operate and improve our Website:

• Vercel Analytics: We use Vercel Analytics to analyze Website usage and performance. This service may collect information about your use of our Website.
• Hosting Services: Our Website is hosted on Vercel, which may have access to certain technical information.
• Database Services: We use Prisma and tRPC for data management and API services.

These third-party service providers have their own privacy policies addressing how they use such information. We encourage you to review their privacy policies.

Under the Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate, incomplete, or out-of-date information
• Request deletion of your personal information (subject to legal obligations)
• Opt-out of receiving marketing communications from us
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached the APPs

To exercise these rights, please contact us using the contact form on our Website or the contact information provided below.

We do not sell, trade, or rent your personal information to third parties. We may disclose your information in the following circumstances:

• To comply with legal obligations, court orders, or government requests
• To protect our rights, property, or safety, or that of our users or others
• In connection with a business transfer, merger, or acquisition
• With your explicit consent

Your information may be transferred to and maintained on computers located outside of Australia, including in countries where data protection laws may differ. By using our Website, you consent to the transfer of your information to these facilities.

We take reasonable steps to ensure that any overseas recipients of your personal information comply with the APPs or are bound by substantially similar privacy obligations.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Macarthur Digital

Macarthur region, Sydney, NSW, Australia

Via our contact form at: macarthurdigital.com.au

For complaints about privacy, you may also contact the Office of the Australian Information Commissioner at www.oaic.gov.au or by calling 1300 363 992.